Refund Policy
Cloud Hosting & Reseller Hosting Services – Kathosting.com
1. General Policy
Kathosting.com offers a limited refund policy for selected hosting services. Please review the terms below carefully before making a purchase.
2. 3-Day Refund Eligibility
We provide a 3-day money-back guarantee for the following services:
- Cloud Hosting
- Reseller Hosting
Refund requests must be submitted within 3 days of service activation. After 3 days, no refund will be issued.
3. Refund Process
Once a refund request is approved, Kathosting will initiate the refund process within 5–7 business days. The refunded amount will be credited to the client’s original payment method or bank account, depending on the transaction type.
4. Non-Refundable Services
The following services are strictly non-refundable:
- Domain name registrations and renewals
- VPS Hosting services
- Dedicated Servers
- Server setup or configuration services
- Website development or custom web hosting work
- Software licenses
5. Refund Conditions
- No refunds for policy violations or suspended accounts.
- Refunds will exclude payment gateway processing fees.
6. Abuse & Violations
Accounts suspended due to spam, illegal activities, resource abuse, or violation of our Terms & Conditions are not eligible for refunds.
7. Policy Updates
Kathosting.com reserves the right to update this Refund Policy at any time. Continued use of services indicates acceptance of the updated terms.
8. Contact Information
Website: https://kathosting.com
Call / Whatsapp: +918007090956
Email: support@kathosting.com